7e777 Privacy Policy
Your personal information is an important trust you place in us. This policy explains in detail how 7e777 collects, uses, and keeps your information secure.
Table of Contents
Scope and Applicability of the Policy
This privacy policy ("Policy") applies to the 7e777 platform and all associated services. When you create an account on 7e777, use the platform, or access any service, you are considered to have agreed to the terms of this Policy.
This policy applies specifically to users in Bangladesh and has been prepared in line with Bangladesh's existing data protection and digital security regulations.
7e777 believes that each user's personal information belongs to them. We use this information only for specific, legitimate purposes and refrain from using it for anything beyond that.
Types of Information Collected
2.1 Identity Information
7e777 collects the following information at the time of account registration:
- Full name (as per national ID card or passport)
- Date of birth (for age verification)
- Email address
- Mobile number
- Residential address
- National ID card or passport number (when identity verification is required)
2.2 Financial Information
To process transactions, we may collect the following information:
- Mobile banking account number (bKash, Nagad, Rocket)
- Bank account details (where applicable)
- Transaction history and amounts
We never store your card number or bank PIN. All financial information is processed using encryption.
2.3 Device and Technical Information
Information collected automatically while using the platform:
- IP address
- Device type, operating system, and browser
- Time spent on the platform and usage patterns
- Login and logout times and dates
How Information Is Collected
7e777 collects information in several ways:
3.1 Information Provided Directly
We collect directly the information you provide when filling in registration forms, going through the account verification process, making deposit or withdrawal requests, and contacting support.
3.2 Automatic Collection
When you use our website or app, certain information is collected automatically through cookies, web beacons, and other tracking technologies. This information is used to improve the performance of the platform.
3.3 Information Received from Third Parties
Information may sometimes be received from identity verification service providers or payment processors. In such cases, only the necessary and relevant information is accepted.
Purpose of Using Information
7e777 uses your information for the following purposes:
- Account management: To create, verify, and maintain your account.
- Identity verification: To verify age and identity in order to prevent fraud and maintain platform security.
- Transaction processing: To complete deposit and withdrawal requests in a timely manner.
- Customer support: To resolve your issues via 24/7 live chat and email.
- Promotional communication: To send you information about bonuses and offers, with your consent.
- Responsible gaming monitoring: To detect unusual playing patterns and provide assistance when needed.
- Legal compliance: To retain information necessary to comply with applicable laws.
- Platform improvement: To enhance user experience and technical performance.
Information Storage and Security
5.1 Encryption and Security Measures
7e777 uses industry-standard SSL encryption technology to protect your information. All data transmitted through the website and app is encrypted in transit, and data stored on servers is kept secure.
5.2 Access Control
Only authorised staff can access your information, and it is managed under a strict access control policy. All staff are trained on data privacy.
5.3 Data Retention Period
We retain necessary information for as long as your account is active and, after account closure, for the period required by applicable law. Once the retention period ends, the information is securely deleted.
Sharing Information with Third Parties
7e777 does not sell your personal information or transfer it to third parties for commercial purposes. Information may be shared in the following limited circumstances:
- Service providers: Payment processors (including bKash, Nagad, Rocket, and banks) and identity verification service providers — only the necessary information, for specific tasks.
- Legal obligations: We may be legally required to provide information under a court order or a lawful request from a government authority.
- Fraud prevention: To assist in investigating cyber fraud or illegal activity.
- Business changes: In the event of a merger or acquisition, the new entity will be bound to manage information under this policy.
When sharing information with third parties, 7e777 ensures that the relevant party maintains appropriate data protection standards.
Cookies and Tracking Technologies
7.1 What Cookies Are and Why They Are Used
Cookies are small text files stored in your browser. 7e777 uses cookies for the following reasons:
- To keep login sessions active and maintain security (essential cookies)
- To remember your preferences and settings (functional cookies)
- To analyse which parts of the platform are used most (analytics cookies)
7.2 Cookie Control
Cookies can be disabled from your browser settings. However, disabling essential cookies may cause some platform features to not work properly.
Your Rights
As a 7e777 user, you have the following rights regarding your own information:
8.1 Right to Access Information
You can request to know what information we hold about you. Upon a verified request, we will provide the information within the applicable timeframe.
8.2 Right to Correct Information
If any information stored in your account appears to be incorrect or incomplete, you can request a correction.
8.3 Right to Delete Information
In certain circumstances, you can request that your information be deleted. However, information retained due to legal obligations may not be fully deletable.
8.4 Right to Opt Out of Marketing Communications
If you do not wish to receive promotional messages, you can opt out at any time. Please contact our support team to do so.
7e777 gives the highest priority to user protection in line with our Responsible Gaming Policy. If you wish to exercise any right, please contact our support team.
Protection of Minors
7e777 strictly enforces a 21+ age requirement. No person under the age of 21 may use this platform, and we do not knowingly collect information from minors.
Age verification is mandatory at registration. If it becomes apparent at any point that a user is under 21, that account will be immediately suspended and any collected information will be deleted.
Parents and guardians are urged to monitor whether their minor children are accessing this platform and to use appropriate parental controls on their devices.
Changes to the Policy
7e777 reserves the right to update this privacy policy at any time. For significant changes, we will provide advance notice through the platform or to your registered email.
Continued use of the platform after a policy change will be considered acceptance of the updated policy. We therefore recommend checking this page regularly.
You can also visit our Frequently Asked Questions (FAQ) section for a full understanding of all service terms and conditions of use.
Contact Information
If you have any questions, comments, or requests to exercise your rights regarding this privacy policy, please contact our support team:
24/7 support — in Bengali and English
Use the live chat option on the platform.
We generally respond to all requests within business days. For urgent matters, contact us via 24/7 live chat.